Return & Refund Policy

Gardener Guarantee

For over 40 years, Created by Nature has built our reputation by offering the best seeds, plants and other gardening products available.

When you order from us, we guarantee that you will receive the hardiest seeds, plants or bulbs available, packed with care and ready to thrive in your garden. If you've followed our detailed planting and care instructions and you don't experience success, we will honor our satisfaction guarantee for up to one full year from delivery. We are happy to offer a replacement, an account credit or a refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable)
There is often some processing time before a refund is posted.
If you have not received your refund, please contact us at customersupport@createdbynature.com.

Thank you and good planting!